Service solutions and projects
Liverpool
Flooring | Wallpaper | Carpets | Furniture | Drapery
Implementation of an in-store sales portal engineered for point-of-sale quoting, service attachment, and real-time tracking of installation services.
This platform seamlessly integrates with AORA’s technician network via our Field Service App, enforcing strict adherence to installation protocols and quality assurance across every operational stage.
Home Appliances
Native integration with Salesforce CRM for real-time, automated ticket ingestion, paired with a customized white-label frontend for the end customer.
The entire workflow connects directly to AORA’s technical network via our Field Service App, ensuring strict control and standardized installation protocols in the field.
AIG Garanplus
GE bundled services
Bundled installation service included as a standard benefit within extended warranty products.
Seamless integration across retail client POS systems enables end customers to access a customized landing page to instantly schedule their installation at the moment of purchase.
Linea blanca | TV | Minisplit
Seamless CRM integration across your retail client portfolio for real-time, automated ticket ingestion, paired with a customized white-label frontend for the end customer.
The entire workflow connects directly to AORA’s technical network via our Field Service App, ensuring strict operational control and standardized installation protocols in the field.
The Home Depot
Tech-Enabled Service Network
Servicing over 25 retail locations nationwide for HVAC, major home appliances, plumbing, and electrical installations.
AORA’s proprietary technician network operates through our Field Service App, enforcing strict operational control and standardized installation protocols in the field.
100% paperless digital back-office.
Samsung
Authorized Service Partner
We leverage AI to automate ticket ingestion from your CRM directly into our backend for automated service dispatching and operational control of AORA’s technician network via our Field Service App, guaranteeing strict compliance and standardized installation protocols in the field.
NPS > 80%.
Service times < 2 days.
Backoffice 100% digital & paperless.
Bebbia Rotoplas
Installation and Maintenance for Water Purifiers
AORA’s technician network, connected via our Field Service App, ensures strict operational control and standardized protocols for water purifier installation and maintenance.
Chedraui
Appliances | TV | HVAC
Seamless POS integration enables customers to access a personalized landing page to schedule their service immediately upon purchasing the product.
The entire workflow connects directly to AORA’s technical network via our Field Service App, ensuring strict operational control and standardized installation protocols in the field.
TEKA
Authorized Service Partner
We leverage AI to automate ticket ingestion from your CRM directly into our backend for automated service dispatching and operational control of AORA’s technician network via our Field Service App, guaranteeing strict compliance and standardized installation protocols in the field.
NPS > 80%.
Service times < 2 days.
Backoffice 100% digital & paperless.
La Comer
Appliances | TV | HVAC
Direct integration with the Monedero Naranja loyalty program enables real-time automated ticket ingestion, paired with a customized white-label frontend for the end customer.
The entire workflow connects directly to AORA’s technical network via our Field Service App, ensuring strict operational control and standardized installation protocols in the field.